Christine R. Pooler, CCM, ECMGeneral Manager, Merion Golf Club
Christine R. Pooler, CCM, ECM, has been the General Manager of Merion Golf Club in Ardmore, Pennsylvania since January 2007. She has worked in the club industry since 1994 and previously served the members of Wilmington Country Club in Wilmington, Del., The Country Club of Rochester in Rochester, N.Y., and Vineyards Country Club in Naples, Fla.
For Christine, embracing Merion’s culture was a priority from the beginning. She is focused on improving member service and educating the Merion staff on the importance of productivity.
Since her arrival at Merion, the club has implemented a four-year strategic plan that included: the building of a new state-of-the-art and environmentally-friendly green maintenance operations building and a new golf learning center; the renovation of the historic Grille Room, practice range tee and short game practice area; and the construction of a new halfway house on the historic East Course. Capital dollars were also spent to improve additional areas, including the renovation of the clubhouse library and living room, employee locker rooms and an employee break room.
Christine coordinated the hosting of the 2009 Walker Cup Matches at Merion and oversaw preparations for the 2013 U.S. Open, which was held at Merion Golf Club June 10-16, 2013. She has been a guest lecturer for university-based hospitality programs at the University of Delaware and is the University's CMAA Student Liaison. She is an active board member of Philadelphia and Vicinity Chapter of the CMAA. Christine serves on both the NCA and NCA Foundation boards and is co-chair of the Membership Committee.