Publications

NCA members have access at their fingertips to a complete collection of books devoted to human resources, operations, and governance and planning topics, offered at discounted members-only rates. Written specifically for club management, these publications provide relevant and useful material to help you strengthen your club operations and deliver the best in member services. All publications are available for purchase by nonmembers as well, at non-member rates.

To purchase books, visit the Online Store.  Please log in to receive member pricing.

Download the 2009 Publications Catalog.


The Legal Reference Guide for Private Clubs was written by attorneys specializing in private club issues to assist volunteer leaders and club management navigate the maze of legal challenges in the industry, ranging from operational matters and human resource issues to governance and membership policies.

This comprehensive resource provides club leaders with a wealth of information on areas of liability and exposures and ways to be proactive in managing the risk. This definitive resource—including sample forms, policies and checklists—provides the private club industry with guidelines and policies to help clubs and their counsel manage legal risks and exposure. 
© 2010

	GOVERNANCE & PLANNING SERIES
	This publication provides comprehensive coverage on nonprofit governance best practices for club managers and boards. Featuring the most up-to-date information about the new audit standards and containing model forms and guidelines, this is the publication to help club leaders practice effective governance. © 2007
	This publication focuses on volunteer leadership issues and includes advice on ethics, committees, governing documents, strategic processes, board-manager relations, recruitment, orientation and more. © 2002
	This guide provides an overview of concepts related to private and tax-exempt status to assist leaders in making informed decisions regarding operations and planning and includes a comprehensive checklist for evaluating club policies and activities, requirements for tax-exempt status, member and nonmember income tracking forms, and outlines of landmark cases shaping private status. © 2003
	Learn about the planning process, including committee organization, research, goal-setting and implementation. For clubs not ready for formal planning, the guide illustrates how and when to revisit the subject. © 1996
	This publication provides clubs with an overview of the current state of the debate regarding significant others. Includes sections on current laws, as well as appendices with sample significant other policy addendums. © 2009
	OPERATIONS RESOURCE SERIES
	Based on an August 2009 National Club Association survey of club managers and controllers, the Private Club Operations report will provide you with the latest, must-have benchmarking data for all aspects of club operations. © 2009 In today's economy, it's more important than ever to recruit new members and retain your current membership base. This new publication from NCA provides club leaders with tips, tools and ideas for recruitment and retention. It also includes guidelines for marketing while protecting your club's private status. © 2009
	Contains advice on how to organize a plan and respond to specific types of disasters, such as weather, fire and computer problems. Includes sample club policies, procedures and checklists. © 1996
	This study includes surveys, focus group results, interviews, and a comprehensive literature review. Chapters cover demographics, lifestyle trends, food and beverage operations, recreation and sports, employment and workplace trends, and technology. Bonus: Receive the latest “Future Trends and Issues” supplement. © 2004
	HUMAN RESOURCE SERIES
	This study conducted by the National Golf Course Owners Association and NCA compares your club with more than 1,000 private, semi-private, daily fee, resort and municipal facilities. Salary data is listed by revenue size, number of holes, tax status and region, with cost-of-living indexing. Also measures health benefits, retirement plans and fringe benefits. © 2008
	Contains tips on ways to search for employee candidates, select the best candidates for a position and terminate employees appropriately and legally. © 1993
	This book contains a wide variety of human resource policies common to clubs, covering issues such as sexual harassment, salaries and compensation, discipline and employment at will. © 1995
	Helps clubs evaluate and improve levels of service. Learn how to set standards, improve hiring and training processes, and encourage flexibility among board members, management and staff. © 1999