Click for National Club Home Page

Print Page | Send To A Friend

2013 Program Descriptions

April 28 30, 2013 at the Boca Raton Resort & Club

Conference Home | Program Descriptions | Conference Events | Sponsorship Opportunities | Accommodations

Register Now

National Club Conference Programs

Monday, April 29, 2013


Trends Affecting the Future of Clubs

Top Ten Megatrends for Clubs:  What’s Changing & How to Respond
Frank Vain, The McMahon Group                                                          

Megatrends by definition are forces that present significant opportunities or challenges we’d be foolish to ignore. In looking to the future for private clubs, this program will highlight key aspects of how society and clubs will likely be changing and ways clubs could respond to achieve success. 

Technology Innovation and The Future of Private Clubs: A Panel Discussion with Industry Leaders
Barry Symons, CEO, Jonas Software; Kevin Kopanon, CEO, MembersFirst, Inc.; Prasad Suryadevara, CEO, Northstar Technologies, Inc.; Ray McDonald, CEO, ClubSoft North America; Dr. William Ivers, CEO, Clubessential, LLC

Moderator: Stephen Ready, CEO, VCT Member Experience Advisors

What’s on the horizon for technology innovation in the private club industry?  Sharing the stage together for the first time, hear from the CEOs of the industry’s leading software developers and technology providers about where they see the future of club technology heading, what they are doing about it, and how the result of these innovations will be an enhanced experience for this generation of members - and the next. Designed for both Management and Board members, this is a unique opportunity to get your questions answered.

Trends in Benchmarking for Clubs:  Bringing a Business Focus to Decision Making
Ray Cronin, Club Benchmarking; Phil Newman, McGladrey

Comparing your club’s performance to similar operations can be an invaluable way to measure success in key areas.  This program provides recommended tools and tips for evaluating financial metrics and benchmark data to support your club’s decision making and gain a better understanding of issues that can affect future success. 

Legislative, Regulatory and Legal Issues for Clubs

Complying with the Affordable Care Act: Implementing the new Health Care Law
Brad Steele, National Club Association, Vice President of Government Relations and General Counsel

As with any major legislation, implementation of the new health care law is likely to present many challenges for your club to ensure that you are in compliance.  What key deadlines are looming and what major decisions will your club need to make?  What will be the impact of the full implementation of the law on your club’s bottom line?  This program will deal with the many questions employers are struggling to address and provide guidance for future steps you might need to take to protect your club and remain competitive.

Employment Law Issues for Private Clubs
Brian McPherson, Gunster Law Firm; Robin Baker, Gunster Law Firm; Robyn Stowell, Stinson Morrison Hecker, LLP   

Developing employee policies to ensure the smooth operation of a club’s workforce can prevent misunderstandings and reduce the risk of employment-related claims.  This program addresses significant areas of potential liability, including an overview of laws and statutes with which private clubs must comply.  Also addressed will be the growing impact of union organizing efforts and basic do's and don'ts that should warrant your club’s attention.

Tuesday, April 30, 2013

Building Effective Club Governance

Trends in Board Development:  What it Takes to Provide Sustained Leadership
Linda Crompton, Former CEO, BoardSource

Ensuring that your board is engaged and effective takes quality leaders with knowledge, skills and expertise.  Yet the process of sustaining leadership doesn’t stop there.  This program addresses the most critical factors for building an effective nonprofit board and current trends in board development, to help the club achieve future success.

Crisis Communication:  Being Prepared for the Unexpected
Lisette M. Mondello, Spaeth Communications

A crisis is any unwelcome event or situation that forces your club to divert resources to manage it or  risk losing a key component in its ability to survive. Almost all crises can be anticipated, which means preparing for the crisis before it even happens. This program provides guidance on how to prepare, including strategies for dealing with negative media coverage in a world of viral communications and 24/7 news coverage.

Exceptional Board Practices:  Case Studies in Board Leadership
Dan Condon, Condon O’Meara; Dan Denehy, Denehy Club Thinking Partners; Private club presidents

Fundamental to the role of club board members is their focus on setting policy and direction—governing as leaders who make important decisions about mission and strategy. Through a series of case study presentations, this program highlights how effective board leaders can significantly impact the level of a club’s achievements.  It also addresses key responsibilities a club president should fulfill and best practices that can help a club president prepare for this role.


To learn more about our conference speakers, please visit our 2013 Speaker Bios.


Cancellations/Refunds: Should any attendee need to cancel a registration, NCA will provide a full refund for all categories of 2013 National Club Conference registration under the following conditions: for a refund to be provided, the cancellation request must be made in writing and acknowledged by the National Club Association no later than 5:00 p.m. EDT April 12, 2013. Refunds will not be given after this time.

Thank you to the sponsors of the 2013 National Club Conference:

President's Circle Sponsor:







Premier Sponsors: NCC/Sponsors/plastiq-logotype-tag-web.gif


Presenting Sponsors: NCC/Sponsors/New2-NCAF-ELOGO-web.jpg
       NCC/Sponsors/Northstar Logo-web.png

     NCC/Sponsors/clubsoft-standard-web.jpg NCC/Sponsors/CE_logo-web.jpg


Corporate Partners


Strategic Alliance Partners
clientuploads/Denehy Large.jpg Logos/McMahon-Good180.jpg


Executive Partners

Clubcar Logo Logo EP web.jpg





National Club Association | 1201 15th Street NW, Suite 450 | Washington, DC 20005 | TEL: (202) 822-9822 | FAX: (202) 822-9808

Corporate Partnership Program | Advertising | Contact Us | Privacy Policy | Credits