Frequently Asked Questions
Q: I know my club is a member of NCA, but I’m not sure who has access to our account. Who can log in on the NCA website to receive member discounts and members-only information?
A: Staff and directors of member clubs may use the members-only resources on the website and purchase discounted publications from the online store or member-only pricing for the National Club Conference. Each director and club employee has the opportunity to set-up a log in and password to receive member benefits. Contact NCA to update any personnel or board member changes so club leaders receive full benefits of NCA membership.
Q: How do I unsubscribe from e-mail blasts I receive from NCA?
A: Please click on the UNSUBSCRIBE button below the e-mail. You may also call NCA at 800-625-6221 to be removed from our e-mail lists. NCA maintains several different lists for e-newsletter subscriptions, new publication promos, legislative and regulatory alerts, conference and educational event notices, etc., so you should select only the type of e-mails from which you wish to unsubscribe in order to remain on our list for other types of news and information.
Q: I am a member and would like to order a publication from the Online Store, but I don’t have a credit card. Can you bill the club?
A: NCA members may be billed for all
purchases, including publications and conference registration.
Non-members must pay by credit card or send a check to the NCA office prior to
receiving any ordered publication.
Q: I would like to purchase copies of one of your publications for my entire board of directors. Do I receive a discount on multiple copies?
A: NCA offers a 15% discount on purchases of four or more copies of a single title. Contact NCA for additional discounts on quantities of 10 or more copies of the same publication.
Q: When am I billed and how do I renew my NCA membership?
A: Renewals are sent via mail about two months prior to your anniversary date for joining NCA. You may mail a check to NCA or pay by credit card.
