Stephen Ready is the founder and president of VCT, a leading provider of member experience advisory and managed services for private social clubs and their members. He has served as VCT’s president for 12 years, working with the leading clubs in the country and helping VCT to become a leader in member communications and engagement.
Ready regularly speaks at national and global conferences on the subject of member experience. He is a featured speaker at NCA’s National Club Conference, the annual Club Managers Association of America Conference, the IHRSA World Conference, at CMAA chapter meetings and at regional conferences held by PCMA, HFTP and PCMP. He is also a regular contributor to Club Director and Club Management magazines and serves as the publisher of ACTIVATE! Magazine, a monthly ePublication providing education, case studies, and best practices on enhancing the member experience.
Additionally, Ready is the Founder of INSPIRED, a new organization dedicated to raising funds for nonprofits through inspiring fundraising events—online and offline. Ready also serves on the board of directors for the National Club Association Foundation, helping to support the future of the social club industry through research, education and initiatives that benefit the entire club community. A graduate of Lehigh University, Ready currently resides in Boston with his wife Maria and two sons, Noah and Lucas.