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Winter 2010 Club Director

Published Sunday, January 31, 2010

WINTER 2010
VOLUME 28, ISSUE 1

Features

Club HR Toolkit
NCA’s Resource Center provides answers to club leaderson a variety of topics. Learn tips and solutions to themost compelling and requested human resource questions,including disciplining and terminating employees, healthcare insurance legislation, employee morale during adownturn, trends in employee recruitment and more.

Embracing Diversity in Private Club Employment
A recent hospitality industry study shows that diversitytraining provides benefits to clubs, including lower turnoverrates and higher employee morale.

Accommodating Youth
Youth programming is a growing trend to bring the entire family to the club. This article provides perspectives froma variety of clubs about family programming strategiesand ideas.

The Private Club Internal Audit
The number of clubs with an internal audit function israpidly increasing. Formally establishing an effective internalaudit function is an essential piece of any private club’s fraudand financial risk management solution.

Departments

PRESIDENT’S LETTER

POINT OF VIEW
Why Clubs Must Support NCA

NCA INSIGHT
The FTC’s New “Red Flags” Rule

MEMBERSHIP NEWS

BY THE NUMBERS
Fitting Fitness into the Club Experience

 

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