A Special Membership Issue
Learn how to commit to improving the club member experience through annual membership survey completion and most importantly, follow-up. Private club managers and boards are recognizing the need to treat the club as a business and replicate appropriate tools successful businesses use today.
The rigor with which a club’s admissions process is developed, nurtured and applied articulates the quality of the club and its members’ intentions. Unlike business or professional organizations that may be legally required to be open to all vocationally qualified individuals, or groups with public service objectives that solicit open membership support, most private clubs view their admission process in the same light as an invitation to a private social event.
An exerpt on how generational forces will shape the future of club membership from NCA's soon to be released report: Navigating the Future: The Outlook for Private Clubs. The report is based on a two-phase Delphi study of club leaders, managers and other industry professionals.
The Government Funding Fight Gets Ugly and the Debt-Ceiling Battle Could be Even Worse; Oct. 1 Deadline for Notification to Employees; Updated Tax Rule on Tips Impacts Clubs; IRS Says Same-Sex Spouses Receive Benefits Regardless of Where They Reside; U.S. Government Says No to Labor Union Exceptions Under Obamacare; California, Other States to Increase Minimum Wage; and North Carolina Updates Legal Definition of Private Club.
Trends, demographics and news from the club industry.
NCA's newest members plus register for the 2014 National Club Conference.