Winter 2013 VOLUME 31, ISSUE 1 Features Opposing Forces Understand how President Obama’s victory is likely to impact the major issues affecting private clubs during this crucial policy development time period. IT Investigation Learn how to perform a basic review of your club’s IT department to help sniff for potential more»

Our nation recently completed a hard-fought election. Though the country re-elected leadership that maintains the status quo, there were significant changes in the makeup of the electorate. One in ten votes were cast by Latinos, while non-Hispanic whites con- tinued to decline as a share of the total voters. Equally significant, members of the 113th more»

Refundable memberships can be important tools for club develop- ment and membership growth, particularly early in a club’s life cycle. By promising to repay prospective members some portion of their joining fees when they resign from membership, clubs are frequently able to command higher joining fees. The higher fees can bring much needed revenue that can more»

On November 6, 2012, citizens of the United States went to the polls to decide what direction the country would take over the next two and four years. When the votes were counted, it seems that all of the bad press and the terrible approval numbers garnered by members of the U.S. House of Representatives and the Senate still could not cause voters to “throw more»

One of the benefits of NCA membership is access to our extensive network of industry-leading experts. Club Director is pleased to introduce “Experts’ Corner,” a new magazine department in which the National Club Association’s Strategic Alliance Partners share their expertise and insights in response to our readers’ most pressing questions. To submit more»

In the wake of a hard-fought election, the country’s three governing arms prepare to tackle key issues facing the country. On November 6, conventional wisdom was that President Obama would easily win 18 states and the District of Columbia. By so doing, he would take 237 out of the 538 Electoral College votes available. Though it takes 270 electoral votes more»

A typical private club is no stranger to audits—we audit this, we audit that; we audit annually, we count and check monthly. We inventory pro-shop merchandise, golf course chemicals and fertilizer, and take food and beverage inventory very seriously—even counting how much food is thrown away each month. Very few departments within the club can avoid the more»

There are countless books on crisis communication. Several decades of high profile crises have produced a consensus about how to prepare for and deal with crises. The consensus started with Johnson & Johnson’s contaminated Tylenol in 1982 and includes more recent crises such as BP’s oil spill in the Gulf of Mexico two years ago, last fall’s tragedy at more»