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Frequently Asked Questions

Q:  I know my club is a member of NCA, but I'm not sure who has access to our account. Who can log in on the NCA website to receive member discounts and members-only information?

A:  Staff and directors of member clubs may use the members-only resources on the website and purchase discounted publications from the online store or member-only pricing for the National Club Conference. Each director and club employee has the opportunity to set-up a log in and password to receive member benefits.  Contact NCA to update any personnel or board member changes so club leaders receive full benefits of NCA membership.

Q:  I would like to purchase copies of one of your publications for my entire board of directors. Do I receive a discount on multiple copies?

A:  NCA offers members a 20% discount on purchases of 2-5 copies of a single title, 30% for 6-20 copies and 40% for 21 or more copies.

Q:  How do I unsubscribe from e-mail blasts I receive from NCA?

A:  Please click on the UNSUBSCRIBE button below the e-mail. You may also call NCA at 800-625-6221 to be removed from our e-mail lists. NCA maintains several different lists for e-newsletter subscriptions, new publication promos, legislative and regulatory alerts, conference and educational event notices, etc., so you should select only the type of e-mails from which you wish to unsubscribe in order to remain on our list for other types of news and information.

Q:  When am I billed and how do I renew my NCA membership?

A:  Renewals are sent via mail about two months prior to your anniversary date for joining NCA. You may mail a check to NCA or pay by credit card.

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