October 2009

Published Tuesday, October 6, 2009

New Release: 2009 Private Club Operations Report

The soon-to-be-released 2009 Private Club Operations Report contains more than 100 charts and tables that provide benchmarks on all aspects of club operations, club policies, revenue and expense breakdowns, and much more.

Service Standards in a Challenging Economy

Service is one of the top reasons people join a club, and the lack thereof is one of the top reasons for leaving. Maintaining service standards in a difficult economy is just as important as any other time at a private club.

The Importance of Board Retreats

Many clubs organize an extensive one-to-two day board retreat as a way of strengthening relationships among their leaders. The club should encourage all board members to attend the retreat.

Laws & Regs

State income tax increases, Red-Flags Rule, Clean Energy Jobs and American Power Act, and America’s Healthy Future Act.

Corporate Partners

Club Industry Brief

NCA's free bi-weekly news digest is designed specifically for private club leaders. It covers industry news and trends and articles on golf, membership and operations for private clubs.