NCA Connect

October 2013

Published Tuesday, October 1, 2013

A Special Membership Issue

Committing to an Annual Membership Survey

Learn how to commit to improving the club member experience through annual membership survey completion and most importantly, follow-up. Private club managers and boards are recognizing the need to treat the club as a business and replicate appropriate tools successful businesses use today. 

Soliciting and Sponsoring New Members: Model Membership Admissions Process

The rigor with which a club’s admissions process is developed, nurtured and applied articulates the quality of the club and its members’ intentions. Unlike business or professional organizations that may be legally required to be open to all vocationally qualified individuals, or groups with public service objectives that solicit open membership support, most private clubs view their admission process in the same light as an invitation to a private social event.

Generational Priorities: Millenials, Baby Boomers and Implications for Clubs

An exerpt on how generational forces will shape the future of club membership from NCA's soon to be released report: Navigating the Future: The Outlook for Private Clubs. The report is based on a two-phase Delphi study of club leaders, managers and other industry professionals. 

Laws & Regs

The Government Funding Fight Gets Ugly and the Debt-Ceiling Battle Could be Even Worse; Oct. 1 Deadline for Notification to Employees; Updated Tax Rule on Tips Impacts Clubs; IRS Says Same-Sex Spouses Receive Benefits Regardless of Where They Reside; U.S. Government Says No to Labor Union Exceptions Under Obamacare; California, Other States to Increase Minimum Wage; and North Carolina Updates Legal Definition of Private Club. 

Industry Watch

Trends, demographics and news from the club industry.

NCA News

NCA's newest members plus register for the 2014 National Club Conference. 

Club Industry Brief

NCA's free bi-weekly news digest is designed specifically for private club leaders. It covers industry news and trends and articles on golf, membership and operations for private clubs.