NCA Connect

July 2014

Published Tuesday, July 1, 2014

Club Member Communication

Earlier this year, a group of member communication professionals gathered at The Country Club in Brookline, Mass., to share their experiences, exchange ideas and begin developing a template for best practices in club communications. Here are their three key takeaways.

“Green” Catering

In the last few years, we have seen the dramatic rise of “green” and eco-friendly trends and practices in the special events industry, and how this is translating to our club’s catering departments.

Employee Performance Reviews

Annual performance reviews can be beneficial if they are conducted using best practices, including regular feedback from managers and performance goals set by employees and their managers.

Laws & Regs

The Stars Act; Paid Sick Leave; Minimum Wage Watch; Updating “Unrelated Business Tax” Form Proposed; Health Care “SHOP” Program Delayed Once Again

Industry Watch

Trends, demographics and news from the club industry.

NCA News

NCA welcomes its new staff and members.

Club Industry Brief

NCA's free bi-weekly news digest is designed specifically for private club leaders. It covers industry news and trends and articles on golf, membership and operations for private clubs.